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Computer and Network Support, Data And Network Security

Reliable and Experienced

WyzGuys provides computer support, network support , and computer and network security for residential, home office, and small business clients in the St Croix Valley, the East Metro, and St. Paul area. 

Call us at 651 387-1668 for quick, reliable, and inexpensive support for your computers, software, network, or web site.

Mention that you saw our web site and receive 15% off your first service call.
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Does Your  Business Need A Server?

I am often asked by clients and others about the relative merits or necessity of having a server on the small business network.  Here are some points to consider: 

  • Do your employees share files through a confusing system of shared network drives and folders that actually exist on coworkers computers?  Having a central file server to manage that process would be simpler.
  • Do your employees share printers across the network?  Having a central print server would streamline the process.
  • Do your employees get a lot of email spam?  A central email server could help to filter and reduce the amount of spam they have to deal with.
  • Are you having problems with web and email borne security threats?  A server can centralize and manage security for all the computers on the network.
  • Do you have remote workers and business travelers who need access to files and applications that are in the office?  A server can streamline remote access without sacrificing security or increasing costs.
  • Does your company run a line of business application that many of your employees need to access and share?  These types of applications run best on a server.
  • Do you have a backup strategy in place?  Are you certain important data on an employee computer would not be lost in case of a disk failure?  A server can provide a central data repository that is easily backed up.
  • Are your employees spending too much time trying to connect to resources on the network that are hard to find?
  • Do you need a reliable way to control and validate computer user access, that also makes it possible for several employees to share one or more computers?

The more “yes” answers you have, the more likely that your company could benefit from having a server on the network.  The sever could be a full-fledged Windows Small Business Server, or it might just be a dedicated computer acting as a file or print server on your network.  While they can be expensive to implement, depending on your needs, they can also be a fairly inexpensive addition to your business network.

For instance, you may not need an actual server class piece of hardware, you may be able to utilize a higher end desktop computer, or even a computer that is being retired from desktop use.

In the same vein, you may not need an expensive server operating system, with the attendant expense of client access licenses, either. 

When looking at this investment, it is important that you discuss your actual requirements and expectations with your computer consultant, to be sure that your system is scaled to support your present and future operations.  Investing in a state-of-the-art, “build it and they will come” server infrastructure that is too big and too expensive when compared to your usage patterns, can be a waste of financial resources.

As a Microsoft Small Business Specialist, this is an area of our business practice and expertise.  Rather than pushing boxes, we try to match our clients needs and budgetary limitations with a server installation that provides high efficiency and represents a good value to the client.  There is an informative whitepaper available from PC World, and is worth a read if you are looking into a server for the first time, or contemplating an upgrade or replacement of an existing server.  And of course we we would be delighted to consult with you about your particular computer environment and the solution that would make the most sense for your company.



McAfee Finally Posts Refund Link

As many of you know McAfee sent out a virus signature file a couple week ago that falsely reported essential Windows service svchost.exe as a virus, crippling Windows systems running McAfee security products.  This issue caused the a lot of mayhem for McAfee users, and cause several of their large corporate clients to shut down all computer operations while they dealt with this mistake.

McAfee’s CEO promised to reimburse McAfee users for any expenses incurred to restore their computers to working condition.  In the last couple of days a tiny link has finally appeared for those of you who want that refund.  The following appears on the McAfee site at http://us.mcafee.com/en-us/landingpages/np5959.asp?cid=77220.  You only have until May 31st to open your claim, so get to it!

For impacted home or home office customers who have incurred costs to repair PCs as a result of the security update issue, McAfee may reimburse reasonable expenses, such as a visit to a local tech support specialist. Additionally, because we value our loyal customers, home or home office users whose PCs were rendered inoperable or severely impaired as a result of the security update are being offered a free two-year extension of their current McAfee subscription product at no charge. Click here for more information on how to apply. OFFER EXPIRES ON MAY 31, 2010.

To submit your claim, follow this link:  http://us.mcafee.com/en-us/landingpages/datredirect.asp?cid=77953

This is going to be an enormously costly problem for McAfee to resolve, so i am not surprised that the link is buried three levels down from the Home page, as opposed to putting it in larger print right on the home page.  Ah, America – where CEOs say they will do the right thing, and then lawyers and accountants make sure no one can figure out how to do it.

Good luck.  And for those of you who think McAfee is great because you get it free from your ISP, try AVG’s free security product at www.free.avg.com instead.


Beware the Free $50 iTunes Email Scam

I got an email today from Sophos.  Their alert read:

Hackers have spammed out widely a malicious email attack, posing as a gift certificate for Apple iTunes. The emails, which claim that the recipient has received a $50 iTunes Gift Certificate, carry a dangerous ZIP file which can infect Windows computers.

Go to my web log at www.bobwyzguys.com for the full story.

The lesson here is to always be super suspicious of anything like this that arrives by email

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