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Reliable and professional computer, network, and web support
 | At WyzGuys, we know that you want reliable and affordable computer support. We use the price list below as a reference guide for quoting on our computer and networking projects. We provide support services at a straight hourly rate, under a support agreement, or per proposal. WyzGuys will provide you with a written Proposal and Scope of Work before we start on your project. The most you will pay is the amount on the proposal. If we take less time than specified on the quote we will bill you only for the actual time billed. You know in advance what the charges will be. -- No surprises! In addition we guarantee our work for 30 days. You never pay for a return trip to work on the same issue. Contact us for a quote on your current project. Call WyzGuys for immediate help at 651 705-6360 |
Support Services
| Help Desk Service | Per | Rate | Minimum Period | Rate | Additional Period |
| Remote Access Support | Minute | $1.25 | 15 Minutes | $1.25 | 1 minute |
| Telephone Support | Minute | $1.00 | 15 minutes | $1.00 | 5 minutes |
| On Site Support Service | Per | Rate Per Hour | Initial Period | Rate Per Hour | Additional Period |
| (Hourly Rate) | |||||
| Onsite Computer Support | Call | $90.00 | 1 hour | $90.00 | 30 minutes |
| Onsite Server Support | Call | $100.00 | 1 hour | $100.00 | 1 hour |
| Materials and Expenses | Cost | 1.30% | |||
| Travel (per trip) | Trip | $10.00 | |||
| Data Backup Services | Per | Rate | Initial Storage | Setup | Software |
| On-Line Backup | Year | $79.95 | unlimited | $75.00 | Included |
| Shop Services | Per | Rate | |||
| Malware (Virus) Removal | Event | $99.95 | remove malware infections from computer system | ||
| Full Reinstall OS and Apps | Event | $139.95 | recover data and reinstall operating system and applications | ||
| Windows 7 or 8 Install/Upgrade | Event | $259.95 | includes Windows license and everything from above row | ||
| Recover Data on Hard Drive | Event | $49.95 | recover data from failed hard drive or prior to other service | ||
| Lost Password | Event | $39.95 | lost or forgotten password reset | ||
| New PC Setup | Event | $49.95 | remove unnecessary software and trials, set up user environment | ||
| New PC Setup w/ File Transfer | Event | $139.95 | same as above plus transfer files & settings from old to new PC | ||
| Microsoft Office Installed | Event | $149.95 | includes application license | ||
| AVG Security Installed | Event | $99.95 | includes 2 year application license | ||
| Other Services | Per | Rate Per Hour | Initial Period | Rate Per Hour | Additional Period |
| Computer Repair | In Shop | $90.00 | 60 minutes | $90.00 | 30 minutes |
| Software Support | Incident | $90.00 | 60 minutes | $90.00 | 30 minutes |
| Internet Support | Incident | $90.00 | 60 minutes | $90.00 | 30 minutes |
| Network Security | Project | Per Quote | |||
| Telecom Consulting | Project | Per Quote | |||
| Materials | Cost | 1.30% | |||
| On Site Support Service | Per | Bronze Support | Silver Support Program | Gold Support Program | Platinum Support Program |
| (Monthly Per Node Rate) | |||||
| Response Time | 1-2 day | Next Business Day | Same Day | 4 hour | |
| DC or File Server 1 | Month | $114.95 | $119.95 | $124.95 | $129.95 |
| 1Server Support Plan includes on-line data backup, AVG server security software for up to 20 users, and CoPilot remote control connection | |||||
| SBS or Exchange Server2 | Month | $129.95 | $134.95 | $139.95 | $144.95 |
| 1Server Support Plan includes on-line data backup, AVG server security software for up to 20 users, and CoPilot remote control connection | |||||
| Desktop or Laptop3 | Month | $44.95 | $49.95 | $54.95 | $59.95 |
| 3Desktop and Laptop Support Plan includes on-line data backup, and AVG Internet Security | |||||
| Printers | Month | $4.95 | $5.95 | $6.95 | $7.95 |
| Routers, Modems, Switches | Month | $1.95 | $2.95 | $3.95 | $4.95 |
| Firewalls, Security Appliances | Month | $19.95 | $22.95 | $24.95 | $29.95 |
| Smartphones or Tablets | Month | $3.95 | $4.95 | $5.95 | 6.95 |
| Other Nodes | Month | $7.95 | $8.95 | $9.95 | $9.95 |
